Introduction of Shipping Policy
Shipping Policy, We are committed to delivering your orders promptly and safely. This Shipping & Service Policy outlines how we process, ship, and deliver products purchased on our platform
Order Processing
- Orders are processed within 1–2 business days after payment confirmation
- Vendors are responsible for preparing their products for shipment
Shipping Methods
- We work with trusted courier partners such as TCS, Leopards, PostEx, and local delivery services
- Customers can choose Cash on Delivery (COD) or online payment at checkout
Delivery Time
- Standard delivery: 3–7 business days depending on location
- Rural or remote areas may take longer
Tracking Orders
- Tracking numbers are provided once the order is dispatched
- Customers can track shipments via vendor dashboard or courier website
Shipping Costs
- Shipping charges are calculated based on weight, size, and destination
- COD charges, if any, are added at checkout
Lost or Damaged Shipments
- Customers should report lost or damaged items immediately to our support team
- We coordinate with courier partners for resolution or replacement