Introduction of Return & Refund Policy
Return & Refund Policy, We value our customers and strive to ensure complete satisfaction. If you are not satisfied with your purchase, we offer a clear and simple return and refund process.
Eligibility for Returns
- Products must be returned within 7–14 days of delivery
- Items must be in their original condition, unused, and with all packaging intact
- Certain products (perishable items, personalized products) may not be eligible for return – check product description
Return Process
- Contact our support team via email or phone to initiate a return
- Provide your order number and reason for return
- You will receive a Return Authorization and instructions for sending the item back
Refund Process
- Once the returned item is received and inspected, your refund will be processed within 5–7 business days
- Refunds will be made to the original payment method
- For COD orders, refund can be issued via bank transfer
Exchanges
- Exchanges are subject to product availability
- Contact our support team to request an exchange