Introduction of Terms & Conditions
Terms & Conditions, Welcome to our marketplace. By using our website and services, you agree to comply with these Terms & Conditions. Please read them carefully before placing orders or registering as a vendor.
Account Registration
- Vendors must provide accurate information during registration
- Customers must provide correct personal and payment information
- Users are responsible for maintaining the confidentiality of their account credentials
Vendor Responsibilities
- Vendors must ensure product quality, accurate descriptions, and timely fulfillment
- Vendors are responsible for shipping and handling orders
- Vendors must comply with local laws and marketplace rules
Customer Responsibilities
- Customers must provide accurate shipping and contact information
- Customers must follow the return, refund, and shipping policies
Payment and Commission
- Payments are collected via secure gateways (PayFast, COD)
- Marketplace commission is applied to each sale as agreed
- Vendor payouts are processed according to the marketplace schedule
Order Cancellation, Returns & Refunds
- Customers may cancel orders following the Return Policy
- Refunds will be processed as per the Return & Refund Policy
- Vendors must cooperate with return requests and dispute resolution
Intellectual Property
- All content on the website is the property of the marketplace or its vendors
- Users may not copy, reproduce, or distribute content without permission
Limitation of Liability
- The marketplace is not responsible for damages arising from vendor products
- Vendors are solely responsible for their products and services
Modifications
- We reserve the right to update these Terms & Conditions at any time
- Users are advised to check this page regularly