Terms & Conditions
Last updated: 20 September 2026
Welcome to Mukamal Shop. By accessing or using our website at mukamalshop.com, you agree to be bound by these Terms & Conditions. Please read them carefully before making any purchase.
1. Acceptance of Terms
By using Mukamal Shop, you confirm that you are at least 18 years of age and agree to comply with these terms. If you do not agree to these terms, please do not use our platform.
2. Products and Vendors
Mukamal Shop is a multi-vendor marketplace. Products are listed and sold by independent vendors. Mukamal Shop does not manufacture, store, or ship products directly. Each vendor is responsible for the accuracy of their product listings, pricing, and availability.
3. Orders and Payments
All orders placed on Mukamal Shop are subject to vendor acceptance and product availability. Payment must be completed at the time of order. We accept JazzCash, Easypaisa, Easypay, and other available payment methods. All prices are listed in Pakistani Rupees (PKR).
4. Shipping
Shipping fees and estimated delivery times vary by vendor and location within Pakistan. Standard shipping charges apply unless the order qualifies for free shipping. Mukamal Shop is not responsible for delays caused by courier services.
5. Returns and Refunds
Each vendor on Mukamal Shop may have their own return policy. Please review the vendor’s store policy before purchasing. For general return and refund inquiries, please refer to our Return & Refund Policy.
6. User Accounts
You are responsible for maintaining the confidentiality of your account credentials. Mukamal Shop is not liable for any loss resulting from unauthorized use of your account. Please notify us immediately if you suspect any unauthorized access.
7. Intellectual Property
All content on Mukamal Shop, including logos, images, and text, is the property of Mukamal Shop or its vendors and is protected by Pakistani copyright law. You may not reproduce or redistribute any content without prior written permission.
8. Limitation of Liability
Mukamal Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability shall not exceed the amount paid for the specific order in dispute.
9. Governing Law
These Terms & Conditions are governed by the laws of the Islamic Republic of Pakistan. Any disputes shall be resolved in the courts of Lahore, Punjab, Pakistan.
10. Changes to Terms
Mukamal Shop reserves the right to update these Terms & Conditions at any time. Continued use of the platform after changes constitutes acceptance of the new terms.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us at: info@mukamalshop.com